We are dedicated to improving the lives of the hearing impaired, one patient at a time. Everything we do is to help people with hearing loss enjoy the sounds, voices, people and conversations in their lives. We take great pride in helping people get back the gift of hearing—there is nothing more gratifying.
Extremely professional and knowledgeable audiologist, very attentive to my needs regarding my hearing aid issues. I m extremely satisfied with his care.
Regine Marton
Dan had me back 3 times and was very kind to me. Worked hard to get it right and now it’s perfect.. thanks Dan!!
lois hall
I cannot thank Dr. Sal and Katie, at Diversified Hearing, enough. They went above and beyond when I needed help for my mother. She lives in a nursing home and her hearing aid had been misplaced. These 2 individuals worked with me to obtain the proper payment and get her replacement hearing aid ordered. Their communication was excellent. Once it arrived, Dr. Sal made a special trip to the nursing home to get my mother fitted. He treated her with kindness, warmth and friendliness. I am very grateful for this wonderful treatment and customer service.
Diane Kranz
Hello : I was very uneasy with the whole process of obtaining hearing aides from the cost, to the ease of using them. I met with Dr Cartwright and he very patiently sat with me and went over everything. The next visit ( the trying on phase ) I brought my son with me for a second pair of eyes and ears ( no pun intended ) once again Dr Cartwright was wonderful. The third visit I was over the moon happy and expressed my sincere gratitude to Dr Cartwright. I know it is expensive, I’m a senior on limited income too, but please don’t wait like I did. It is life changing. Go to Diversified, you are worth it. They are rendering good old fashioned customer service and Dr Cartwright is doing God’s work. I promise you will not be disappointed and no one even knows I have them on 🙂 ( LOL ) Thank you Dr. Cartwright and Diversified !!! Sincerely, Margaret M
margaret
My mother Alta had server hearing loss and now at 101 my mom can finally hear ! What a blessing to be able to talk to my mom and she finally heard music something she always loved so much … thank you so much to Dr Cartwright and staff… 🥰
Dawn Manzella
They’re the very best thank you
Alfred Quenneville
I love my hearing aides! Diversified has tested me regularly to keep tabs on my hearing problems. Two years ago, we determined that it was time. It has changed my life for the better. I can’t say that I wished that I got them sooner because before that, I would not have noticed much difference. Now I wear them all the time I am awake. Brian showed me how to connect them to my phone and how to troubleshoot when I was having problems. Theater, lecture hall and live music are better than I even remembered them. They perform better than any ear buds so that I get translations and directions without looking at my phone and no one else can hear it. People in Lucca, Italy think I really know my way around. Phone calls are no longer a struggle. They are also compatible with my noise canceling earphones. I wear them comfortably under the earphone cups. If you are questioning whether you need hearing aides, come in and be tested.
Bernadette Dupre
Update: I have to admit, they followed up on this, reached out to me and cancelled the open invoice. Carrie was very pleasant and understanding, and went out of her way to make sure everything was dealt with. Nice to know there’s still good customer service out there. ————————— They charged $1800 for hearing aids for my mother that she never received. She passed away one month later and the last month of her life we had to yell at her, and she still couldn’t hear half of what we said. Now I’m stuck paying an exorbitant price for a product that we could have found for a fraction of the price, and that was never delivered.
David Canfield
In October 2024 I caught a virus which caused me to lose most of my hearing. It took 2 months to get into an ENT doctor. My hearing test was done by an audiologist Lisa McMorrow from Diversified. It was determined I had sensorineural hearing Loss and my hearing would not be returning. I was devastated. Lisa assured me that hearing aids would work for me and hugged me. At that moment I needed that. She then assisted with getting me to the next person Carrie Cline from Diversified. Carrie examined me and we talked about hearing aids. Carrie is patient and just all around great. Two weeks later my hearing aids were in and I am so happy to say I can hear again. It has been about a month and today I return for a follow up appt. Thank You Lisa and Carrie!!! True professionals. You ladies are doing what you are meant to do.
Donna Shingledecker
The staff and doctor is very kind and friendly. He tested earing aids patiently
monmon mon.mon
My Visit was Great, wonderful people working there’ Kudo’s to you all🙌🏼🙏🏼Blessings
A Google User
2 days before my 58th birthday I was fitted for hearing aids by Carrie Cline, my audiologist. She was really helpful in explaining how to use and care for my hearing aids as well as what to expect while adjusting to them (and them adjusting to me!). In the weeks and months that have followed, I have been blown away by just how much I had been missing in my hearing (birds chirping outside this spring, for one). Now, I can hear what people are saying – it turns out that they were not just mumbling. I was also shocked by just how loud I needed the TV to be to hear what was being said. To say that this has been a relief to my wife would be a vast understatement. The great thing about hearing aids today is that you don’t start out at full volume. You start well below that and the hearing aids move up to your target settings as you wear them over two or more weeks. Also, they are tuned to ‘fill in’ the parts that are missing from your unaided hearing. For me, that was the higher pitches, possibly damaged from years of very loud punk and hardcore shows in small spaces with no hearing protection. One benefit of wearing these hearing aids is a significant reduction in the ringing in my ears that I attribute to that. If you are having to blast the TV to enjoy watching it or are experiencing the frustration of watching lips move but not hearing what is being said, I strongly urge you to go get your hearing checked by Diversified and be open to getting hearing aids.
stephen miller
Carrie was very nice to check & see if they have part ( clip ) for my body option hearing aid & she did find the part I needed. Thank You Carrie !
Tim Tuohey
Wonderful all of them especially Dr. Dan, kudos!
Corrine Johnson
Dr who work with my hearing is really very good with me have no problem communicates with him..
Patrick
VERY nice people help me alot thank you guys if you can’t hear this is the place they molded my ears and I’ll get hearing aids so I can hear
Alice Martin
We’ve been going here for almost 11 years. Love the drs and the staff. We’ve been going here since my child was 7 months old. She’s now almost 11. They’ve been great with her through all ages/stages. We’ll likely always go here for her hearing aid/hearing services.
Krystal Graziano
Very helpful and answered all of my questions
Louisa Bressler
Great staff and quick
Corey Graziano
My friend had a problem with her hearing aid. Our audiologist had gone out of business and did not notify us. She only has the one hearing aid and cannot hear out of the other ear. We did not have an appointment but they checked the hearing aid out and fixed it for her. I highly recommend them
Patricia Saar
They listen to your requests so the service they provide is exceptionally customized. Hearing aids are now over the counter but so are guitars. Who would buy either without a professional to help refine the sounds produced based on your requirements.
guy zaczek
Cordial staff, easy to schedule appointments, very accommodating to concerns of family and caregivers, and they take time to ensure the patient has been cared for, not just “seen.”
Lori
They were very helpful,and nice.
Jennifer Galbraith
Always friendly and accommodating with respectful associates. The facility is a little worn: cracked and chipped tiles, non-wheelchair accessible doors, faded carpet, and persistent clutter. Please overlook the aesthetics as the entire staff go above and beyond to ensure all patients are treated well.
Lori Cerny
Ok service 👌
Erich Thrush
Awesome
Jeremy Buczek
Very professional and kind!
Bernadette Salter
Son has an amazing speech therapist other son has gone here for hearing issues and they resolved it fast
Kay Nancy
My wife Donna has had a hearing problem for years and after visiting Diversified couldnt believe she hadnt gone sooner. Ann A. made her feel right at home. The service and product both outstanding. i wouldnt hesitate to recommend this company.
Kent Winship
Recently purchased a new hearing aid from Diversified Hearing. I can’t say enough about the efforts of Dr. Jana Medves, the quality of the hearing aids, and the assistance after receiving the hearing aids. Everyone in the office was wonderful, including her receptionist, Crystal. – Dr. Michael Haar
Kayla Lorigo
The staff is very helpful! The doctor is very knowledgeable and caring! Dr Medves is great to work with and so is Crystal!!! Thank you for your patience and time!! Would recommend them to anyone!!!
J Scotland
Delaware office provided top notch service. Highly recommend. Lockport office only gets one star.
Steve Prigg
I’ve been a client of this fine firm for quite a few years now and I’m always delighted by my dealings with them. Today is no exception. From my first contact with Crystal and another delightful young lady at the reception desk, I was put at ease that they would work together to help me walk out with a fully functioning hearing aid when mine went on the fritz. Dan had it all sorted out in short order and I could not have been happier. Thank you to the entire crew – this is a top notch firm!
Audrey Mangan
Very professional and kind Drs.
Coleen Tower
Today was my first appointment at Diversified Hearing for a hearing test and hearing aid check up and it was a great experience. I was fortunate in having Dr. Christine Schultz as the attending audiology physician. I was so very impressed with her. She was very thorough in explaining how the test would proceed. She was very patient and kind and would go over things with you again if you weren’t sure of something. She made you feel at ease. It was a pleasureable appointment for me. She was great. As I said above I was very impressed with her and look forward to my next appointment. Also I would like to mention how nice the receptionist was. All in all, it was a nice experience for me and I would recommend Diverified Hearing to anyone needing this type of service. 7/2/20
Veronica Neiss
I have been coming to this facility for a few months now for speech therapy. The staff is so friendly and welcoming. I have been working with Leigh Esposito who is so wonderful and patient during our sessions. She has answered all my questions and has made me feel so positive and feeling more encouraged. Next week will be my last session with Leigh and I know it will be very emotional when I walk out the door. We have gotten to the point where I can do the exercises at home. I can’t thank Leigh enough. She is excellent in this field of work. Thank you for everything.
Peggy Stewart
I’ve been wearing hearing aids for 50 years and have had many bad experiences. Six years ago I decided to try Diversified and it was one of the best decisions I’ve made. I had the luck of getting Carrie Cline. She was very patient with me and gave me advice with no intention of selling me anything that was not going to work for me. I was and still am a very grateful customer and would advise anyone, new or old to hearing aids, to give her a call. Thank you Carrie.
Fillis Collins
Thurough exam by s knowledgeable and friendly audiologist. Great recommendations.
Scott Bowman
If anyone needs a hearing aid great price and friendly doctor and helpful.
diane dibuono
Thanks for helping my fiance hear again with his cochlear processor, it’s helped our relationship ♥️
Danielle Murphy
Great experience with Audiologist Dr. Jana Medves was very patience with me and answered all my questions in a professional manner.. Thank you for taking the time with me I would recommend Diversified Hearing for friendly and professional service
Lora S
Professional, thorough, and caring!
Kristen Murdola
I am nearly finished with my 45 day trial period after having been fitted with Phonak Marvel hearing aids. I want to thank Diversified Hearing for proving such excellent, professional care. Dr. Kimberly Starkey and Dr. Daniel Cartwright provided such patient and personalized attention to my needs. In times past I’ve received questionable care when attempting to treat my hearing loss so I was guarded in my expectations as I decided to try one last time to find some help. I’m grateful for their help. Thank you both very much. The Phonak Marvels live up to their name due substantially to the two of you.
Michael Clayton
Handles my Fiancee’s hearing aids and tests. Wonderful staff and audiologists.
Susan K
When my audiologist stopped helping me because I refused to pay cash for my new device to be programmed. These people took me right in! Treated me like family and took care of the programming and any problems I’ve had since. Thank you so much! I’ve learned to wait a little while before making reviews, since my audiologist started out great and left me high n dry a bit later when I received a new processor!!
Li Jost
My husband is a patient of Dr.Cartwright who has gone above and beyond to be helpful,courteous,informative and kind. He is patient and knowledgable, a great listener and so compassionate. We have needed so many different services and required multiple appointments and we are always treated with respect. The entire staff makes our visits pleasant but we are so thankful to have found such a committed doctor and such a fine person.
carol griesmann
Great services for Speech therapy
Mommy & Maji
Nice staff, the waiting time has gotten better.
Keishla M. Morales
Wonderful service here they are really working with me on my issues.
Willa Wylde
Very good service.
Willard Hulse
Took my mom in for a hearing test today, and had the best experience! Audiologist Dan Cartwright performed the most state of the art hearing tests and offered his expert insights. He’s a UB alum and really knows his stuff, not to mention, he’s super personable, caring and even wears a bow tie and cool motorcycle boots! :-). If you want a quality, thorough and detailed hearing test, look no further. The staff is very friendly, too. Great place for sure!!
Mary Beth Wrobel
The waiting area was spacious and functional with beautiful decor. Staff and doctors quite in formative.
Alejandro Roque, OMI
Great service. They really know what they are doing when dealing with kids!
Christina C
Go here for speech and hearing therapy, i would highly recommend it
louigimariobroful
Professional staff and expert audiologists.
B Butts
Great service! Receptionist treated me with great smile and respect. Alex the audiologist paid full attention and carried out different tests very professionally and understood my hearing issue. If you’re having hearing issue, go to this center. You will be pleased with their service.
Babar Malik
Love this place have been going to them over 15 years. Staff is great everyone there is so helpful. I have been to three of the locations in the area over time and have always been treated like family at them all.
jacci wilkins
Trust the process. Carrie Cline understands and is very knowledgeable of what she is doing.
Wanda Wolfe
Absolutely amazing. Great people all around
Kayleigh Clark
Had my first appointment yesterday. I am so pleased with the treatment and testing. No one ever took so much time, so much effort to explain me everything. To figure out why I have a Tinnitus and what I can do against it. The hours I spent there were so calming and relaxing. Again, I never made such a great experience in a medical Office. Great Service with very gentle and friendly employees. Looking forward for my next appointment
Sandra Koschnieder-Seidel
Absolutely love this place. They have been amazing with my son and all his tests. They work with them and give them the time they need and make the kids feel comfortable and not scared. I have used them a couple of times and it’s so great that the whole staff is pleasant and accomdating to not only the kids but the parents as well
Heather Çafora
Vanity made me resistant to hearing aids but Susan made me a believer. She made me comfortable and at ease. Between her and Kelly it became a smooth and easy experience and now I am a believer with great working hearing aids and a fantastic support team.
Paul Mangan
I have been a patient of Susan Roberts at the Lockport office for a few years now and have been very happy. She is very professional, knowledgeable and personable. The current receptionist, Wendy is wonderful and makes everything easy for me. I would recommend this practice for anyone with a hearing problem.
kAREN aYERS
Love this place. They took good care of me
Mark Fearby
Terrific service and Sue is the most informative about my new hearing aids. Love going to her and I recommend her to everyone I talk to about hearing aids.
Catherine Jaspe
She is competent friendly and thorough. Highly recommended.
Don Little
Great service very caring I recommend this for anyone that needs any kind of hearing AIDS
A Google User
Great doctor listen you.
Lisa Davis
Very nice audiologist. Needs better signage to office location.
Jenn Matthews
Very nice people
Charles Martin
Great place
Diane Gallatin
Friendly staff and great treatment of paitents.
Keith Muhlenbeck
Excellent hearing aid provider. Dr.Jesica took the time to tune up my hearing aids and gave me useful advice regarding future service needs.
Rick CPA
I visited the Diversified Hearing Wehrle Road location for assistance with my hearing aids. Tiffany provided expert guidance on proper usage, adjusted the app settings, and added helpful programs to improve my experience. Tiffany demonstrated exceptional expertise as an audiologist and significantly enhanced my experience with my hearing aids.
Loretta Kalamaroff
I am absolutely livid. I have been dealing with dizziness and spinning for over 20 years just chalking it up to life. I finally got really sick of it and went here yesterday. I am a brand new man today!!! Who knew they had a genius in Dr. Sawka. One long session and I’m cured. Thank you x million Dr. Sawka. Brad
B W
I am absolutely livid. I have been dealing with dizziness and spinning for over 20 years just chalking it up to life. I finally got really sick of it and went here yesterday. I am a brand new man today!!! Who knew they had a genius in Dr. Sawka. One long session and I’m cured. Thank you x million Dr. Sawka. Brad
BW
My daughter worked with Bella for OT, who was great. She really looked forward to going to each appointment and was able to make progress.
Joanna Betts
Kelli was wonderful, very personable and easy to talk to. She provided lots of techniques for times when you are searching for a word or loose your train of thought. These are practical exercises and techniques you can use in every day life. I would highly recommend this for people who are aging and want to keep their mental abilities organized and sharp. Thanks Kelly for all the great tips and great discussions.
Sandy P
Dr Sal is the kindest most professional audiologist I have ever met. He explains the hearing aid thoroughly and has the patience to answer my questions. He gives me confidence and makes me feel I can use the device with no issues. He is THE BEST !!!!
Bernadette Ruof
I attend the diversified rehabilitation program at the wherly dr location. Dr. Ashley and Erin are my overseers. There both amazing people and really do care about there patients. They’ve brought me along way sine my injury. I couldn’t of done it without there help and reassurance. 10 out of 10 for the staff too.
David Quiett
When we walked out today my husband stopped and looked around, he heard traffic on Wherle, he was puzzled trying to figure out what it was . Heard his car engine and the fan for the air conditioner. All this for the first time. When we got home he walked into the kitchen and commented on the squeaky floor, again never heard it before. It’s a whole new world for him. TVs set to 11 down from 26!! A new world for me too!! I can’t thank you enough, you are such a blessing, miracle workers♥️
karen b
Very friendly and helpful staff!
Janay Burnell
Informative , answers my question s.
Sharon Smith
The staff Michelle Yee Ting Peyton Amanda Jenna all professional and Kind my hearing aid journey Amazing Kudos!!!
Marcia Rembert
This facility is amazing. Ashley and Erin were so knowledgeable and caring. They worked with me for months through my anxiousness to help with my vertigo. Everyone I spoke with there was genuinely nice. Highly recommend! Thank you AnnMarie❤️
Nicole J
After 30 yrs of dizziness/vertigo treatments by various doctors, tests, injections, other types of PT, not working, I FINALLY was sent to Diversified. The courteous, friendly receptionist, Samantha, is very engaging, and sets you up and gives you a lists of each visit , dates & times for a period designated after first assessment. All the gals at the desk are friendly and you can see it’s a good work environment. The quietness of the “gym” was the first plus! Most PT’s places have loud music, to keep you moving! This place is different. They turn off ceiling lights if you are bothered by artificial lighting. The secret to their success is they ONLY treat issues of balance due to vertigo symptoms and hearing loss/tinnitus. I was treated by a two member team: the PT DR who assessed me day one, and made a plan, and then alternated with a PTA, who was as knowledgeable as her counter part. In 4 weeks with 2 visits per week at 30 min each, I had improved to the point of discharge! Largely due to the listening ears of these women, Dr Ashley Krol PT and Erin Becker PTA. They are cordial, but business like, they stick to the routine, adding or taking away things that are too hard, or leave you too sore. There is NO pushing you or judgement. I would not hesitate to go back, should I experience any issue of imbalance. My only regret is these women don’t treat other areas, as I would be a “frequent flyer”. This location, one of three, on Wehrle Dr in Williamsville, NY opened April 2024 and they take care of hearing aides, and have staff for tinnitus sufferers. I never saw more than 3 in the gym at a time. I thank Stacy PA at Buffalo Spine and Sports for evaluating me thru xrays, MRI’s and then sending me to Diversified. It was a GOOD experience. Margie Weber, Lancaster,NY
Margie Weber
This team of physical therapists is the best! Highly qualified, fun to work with, and tailors therapy to needs. I have seen great improvement in my symptoms. Even their front office staff do a super job and are folks you look forward to seeing. It would be difficult to imagine a better place to improve whatever physical health issue you are dealing with. Five stars is not enough!
Cliff Miller
Dr Susan and Dr Alex at the Lockport location truly care about my hearing….or lack of it … I received my first hearing aids on my 16 th birthday….I struggle with profound hearing loss in an otherwise non handicapped hearing world ….. Dr Susan and Alex have gone above and beyond for me….making sure all my questions are answered….all my concerns addressed….and with every hearing issue I have had….they have made sure I could hear to my best ability. Recent insurance changes almost stood in the way of me receiving new hearing aids when mine malfunctioned…. Dr Susan and her boss Carrie worked very hard to find me new hearing aids that I could afford…… Working with my insurance restraints and budget….Allowing me to aquire new hearing aids That fit my budget and my profound hearing loss …. I highly recommend adding diversified hearing to your healthcare team. Thank you Carrie Susan Alex and Amanda for all you do for me.
kathy outten
WONDERFUL experience learned a lot. Wonderful experience Tiffany was excellent
Audrey Passariella
What a wonderful experience! The facility is modern and clean. The receptionist was quick and attentive. Dr. Richelle Anthony has an excellent “chairside manner” and explained the audiology test results in a professional and easy-to-understand manner to my elderly mother. As a former graduate-school professor I’ll give Diversified Hearing a solid A+! Thank you everyone!
Jerry Kozlowski
I really really love this place. They know how to help me with my disability and know how to help me with my meltdowns and autism. I found ways to better manage my emotions and learn a lot about my disability and needs. The best thing is they cared and was not scared of me. They wanted to help me. I just wish I had a stable living situation with care I need. I hope I can go back as outpatient after I get placed. I can get OT, PT and speech therapy under one roof. My home life and not have the support and care I need at home made it hard for me. My PCP felt I needed my caregiver to take me because I need help with diapers changes and safety and medical instructions and communication assistance. So I had to rely on my dad who gave me a hard time. I couldn’t function at home because of my family. My dad didn’t listen or follow instructions by the care team. I kept getting removed by aps to the hospital for placement. Speech Therapy has saw my social communication, social behavior, scripture, stims, and severity of my language and processing issues. They made speech therapy fun. I have work on emotions and social cues but I really need more help. I wish I had better support at home because I was working on AAC for total communication support and practice for when I need to use my AAC to express myself. I need more help using this skill. OT help me with sequence, sensory, coping, and motor skills. I learned that I was doing laundry wrong. I learn a way to clean counters And shelves but it is still not something that I find helpful I need more help. PT help me with the back injury that got better. Then I have gotten better. But in January I hurt my back badly. And had a huge set back. I found out my back is pretty bad. I had a issue with my ears that made me dizzy. But… The vistubilar and ear therapy was very helpful yet overstimulation. Since then I found moving my head side to side actually feels good to me. But it was something I had trouble with doing it to a beat. I found a way to do it without the meteogram that makes it easier. I do it all the time when stressed since. Makes ride in a car easier. My sensory issues are out of wack. I love the audiologist.The test was so hard for me. But the audiologist gave me frequent breaks and extra time to process. That test was so hard it is super stressful because I struggle with that so much. In speech we worked on this too.
Andrew Ditch
Dr Sal and Peyton were both outstanding! Professional, kind, personable and thorough. Also, Amanda, (at the front desk) is a great “gate keeper!” Also very pleasant and professional.
Michele D’Addario Moser
We used diversified hearing for physical therapy for our 18 month old daughter for about 6 weeks. The staff were more than amazing at every single visit and our daughter looked forward to seeing Ryan, Danny, Amanda, and Samantha each time. They are kind, compassionate and dedicated to their patients. I would recommend this group without reservation.
Lauren Weeks
Great experience ! Dr Sal and the technician were fabulous. Highly recommend!
Jennifer Burton
We had a great experience with Karen Brayer at the Williamsville office. Karen explained everything and her professionalism was outstanding. She spent quality time with us and we really appreciated it.
Ray P
Very pleasant and helpful staff which was quite refreshing after a recent horrible doctor experience. Thanks for bringing back some trust for doctors…… Would have been five stars except the first appointment last month was only to answer a few questions that could be been done easily over the phone, feedback for you good folks. Thanks!!!!!
Joel R
Karen and Dr. Sal went above and beyond to help my 95 year old mother with her hearing aids and ear cleaning. They were both very kind and compassionate to us.
Jill Keller
The staff and Dr Gruttadauria have gone over and beyond in assisting issues I have had. I can not express enough that Diversified hearing is amazing. Thank you for helping in changing my life.
ROSE ANN Ross
High recommended This place people are very fantastic and helpful.reception services are excellent.Excellent Staff and very helpful
Rabbi Eliaas
My visits to Diversified Hearing are always pleasant and positive. Everyone at Diversified is helpful and supportive. Most important they are patient when I ask my many questions. Everyday life is better with my new hearing aids!
Elizabeth W.
Several months ago I brought my mother to Diversified Hearing for her first hearing aid. The staff was very professional and helpful. Dr. Salvatore Gruttadauria explained all the available models so together we could choose the correct hearing aid for her special needs. After several months of use, I feel we picked the right one because my mother is 100% happy with her results. Diversified Hearing turned a stressful situation into one of complete satisfaction. Thank You … Diversified Hearing.
James D.
Absolutely love this place. They have been amazing with my son and all his tests. They work with them and give them the time they need and make the kids feel comfortable and not scared. I have used them a couple of times and it’s so great that the whole staff is pleasant and accomdating to not only the kids but the parents as well
Heather C.
I have only had EXCELLENT treatment with Diversified Hearing!! Any problem I have had with my hearing aids and/or accessories have been quickly solved. Recently my Thrive TV device’s icon disappeared from my cell phone. This had happened once before and we called the Thrive hotline and it was fixed immediately. This time, we called Thrive and their tech tried to fix it and after over half an hour told us that we should call our audiologist. HUH??? A Thrive tech could NOT fix a Thrive issue???!!! We called Diversified Hearing and talked to Carrie……she politely and promptly fixed this issue!! Diversified Hearing has the BEST audiologists! Everyone we have dealt with has been more than accommodating, calm, polite and prompt in any situation! Thank you, Carrie!!!!!
Joan L.
They are kind knowledgeable people. Ready to answer all your questions. Can help with dizziness
Donna
My husband has been seeing Jana for several years now, and she is fantastic! Very patient, thorough and respectful. We both are very happy with the great improvement in his hearing, since he started seeing her. Thank you Jana!
Sarah P.
I have referred friends to Dr. Julie Stachura for hearing evaluations. She exceeded my expectations for evaluation and product use. She is friendly and always has taken the time to ensure that all question are answered. Diversifed Hearing is my first choice of a referral .
Margaret R.
I want to thank you for helping me to get speech therapy for my aunt! I was having an extremely difficult time trying to find anyone let alone finding someone in/near Kenmore.
Leigh is wonderful and my aunt is very grateful for her service.
I want you to know how much you are appreciated!
Tawn W.
Dr. Sal! You’re amazing! You have absolutely changed my life!
Cyndi S
Good service and help from Peyton -that man knows his hearing aids. He also scheduled me for an ear cleaning and hearing evaluation-which I needed. I can now hear well-again.
Jim B.
When I recently found myself in need of a new hearing aid and discovered my former audiologist closed I was at a loss. So I checked the Yellow Pages and picked Diversified Hearing. I was very apprehensive about choosing this way, but I needed help. I figured I would have to wait weeks for an appointment but was so surprised when I only had to wait two days! The staff there is so knowledgeable, friendly and helpful and I am now hearing better than I have heard in many years. Thank you Barbara and staff!
Linda N.
I’ve been a client of this fine firm for quite a few years now and I’m always delighted by my dealings with them. Today is no exception. From my first contact with Crystal and another delightful young lady at the reception desk, I was put at ease that they would work together to help me walk out with a fully functioning hearing aid when mine went on the fritz. Dan had it all sorted out in short order and I could not have been happier. Thank you to the entire crew – this is a top notch firm!
Audrey M.
Today was my first appointment at Diversified Hearing for a hearing test and hearing aid check up and it was a great experience. I was fortunate in having Dr. Christine Schultz as the attending audiology physician.I was so very impressed with her. She was very thorough in explaining how the test would proceed. She was very patient and kind and would go over things with you again if you weren’t sure of something. She made you feel at ease. It was a pleasureable appointment for me. She was great.
As I said above I was very impressed with her and look forward to my next appointment.
Also I would like to mention how nice the receptionist was. All in all, it was a nice experience for me and I would recommend Diversified Hearing to anyone needing this type of service.
Veronica N.
I have been coming to this facility for a few months now for speech therapy. The staff is so friendly and welcoming.
I have been working with Leigh Esposito who is so wonderful and patient during our sessions. She has answered all my questions and has made me feel so positive
and feeling more encouraged. Next week will be my last session with Leigh and I know it will be very emotional when I walk out the door. We have gotten to the point where I can do the exercises at home. I can’t thank Leigh enough. She is excellent in this field of work. Thank you for everything.
Peggy S
My husband is a patient of Dr.Cartwright who has gone above and beyond to be helpful,courteous,informative and kind.
He is patient and knowledgable, a great listener and so compassionate.
We have needed so many different services and required multiple appointments and we are always treated with respect.
The entire staff makes our visits pleasant but we are so thankful to have found such a committed doctor and such a fine person.
Carol G.
I’ve been wearing hearing aids for 50 years and have had many bad experiences. Six years ago I decided to try Diversified and it was one of the best decisions I’ve made. I had the luck of getting Carrie Cline. She was very patient with me and gave me advice with no intention of selling me anything that was not going to work for me. I was and still am a very grateful customer and would advise anyone, new or old to hearing aids, to give her a call. Thank you Carrie.
Fillis C.
I have had many different dealings with Diversified. From my mother’s Alzheimer’s (and subsequent loss of of 2 chargers an 3-5 sets of hearing aids, and husband’s Parkinson’s and Parkinson’s dementia, to the initial state of my own journey with hearing loss and very intrusive tinnitus. The staff have all been wonderful and accommodating. They take the time they need to make sure we get the assessments and treatment that would best suit our needs! The hearing aids, a phone for me, has helped me beyond measure with the tinnitus that was driving me crazy. They are always willing to answer questions. They office is well managed and all the staff go way above the extra measure and are kind. I cannot recommend Diversified services enough. I have even been there for balance. It’s a wonderful organization.
Deborah K.
I would like to personally thank Dr. Salvatore Gruttadauria and Carrie Cline for the wonderful care they have shown my 91 year old Mother. Diversified Hearing Services originally fitted my Mother with hearing aids about 3 years ago and she has since returned to Diversified Hearing Services after an unfortunate experience with a local franchise that dispenses hearing aids. They continue to demonstrate professional, patient and compassionate care and I know my Mother is in good hands. I would highly recommend them for anyone who is searching for excellent care for themselves or a loved one. Thank you, Sal and Carrie!
Eileen H.
Dr. Gruttadauria and the entire staff at Diversified Hearing are 100% professional, concerned, competent and caring. I strongly encourage other to utilize this facility.
Joseph S.
I am very pleased with the care received by Dr Sue Roberts and the staff at this office. I would and do recommend them to anyone who needs help with hearing loss.
Bonnie M.
